Know Your Customer Policy (K.Y.C)

In accordance with the international anti-money laundering standards, R1investing requires its clients to submit identification documents to verify their identity.

Why do we require these documents?

Submission of all the necessary information and documents is important because it can help protect you against identity theft, money laundering, terrorism financing and financial fraud. It will also help us process your transaction faster and with higher security.

Engaging in active trading would only be possible if a client has delivered all the required documents and after the identity authentication process has been completed.

Required Documents

In order for us to verify your account, you are required to submit the following:
  • Colored copy of a valid passport / ID
    Copy should be in color, clear and has all information clearly seen. Please take note that your passport / ID needs to be valid.
  • Colored copy of a utility bill
    Copy should be in color, clear with your full name and complete home address. Utility bills such as electric and water are valid. Please take note that we don’t accept phone bills.
  • Proof of Deposit
For deposits made through a Wire Transfer
  • Confirmation of the deposit made through wire transfer
    Copy should be clear and all details, including our company details and amount deposited, have to be clearly seen.

Where to send your documents?

If you have all relevant documents scanned or photocopied, you may send them via email to

You may also upload your documents at the upload documents section on your Client Area.

Are my documents safe with you?

R1Investing highly prioritizes the security and confidentiality of our client’s documents. All the files and information you have trusted us with is protected with sophisticated encryption methods at every stage of the authentication process.

Remember that this process will not only benefit us, it will be a benefit to you and your money as well. We hope for your full compliance and patience through this process.

For any questions or added inquiries, please contact our Customer Support Division. Details can be seen on our Contact Us page.

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